Support

Help with NextGame.

Most questions are answered below. If yours isn’t, write to us and a person replies, usually the same day in Australian hours.

EmailFor anything about your account or a night.admin@nextgame.now
Something broken?Include your iPhone model and iOS version, and a screenshot if you can.admin@nextgame.now

Invites and replies

Do my friends need the app to reply?

No. Every invite is a link. On any phone it opens a page where they tap their name and reply In, Maybe or Out. On an iPhone without NextGame it opens as an App Clip inside Messages. The app is offered once, after they reply.

Nobody has replied yet.

Most people reply within an hour of a Messages invite. After 24 hours a Nudge appears on the night; it sends one gentle reminder to whoever hasn’t answered. You can also share the link again from the night.

The table’s full and someone else wants to come.

They can ask for a seat from the invite. You’ll see seat requests on the night and can add a seat or keep them on the waitlist; if someone drops out, the first person on the waitlist is offered the seat for two hours.

I need to change the time or place.

Open the night, tap Edit, change it. Everyone who replied is told, their calendar entries update by themselves, and guests who opted in get a notification or an email.

Can I suggest a few times and let people pick?

Yes. When you plan a night, add more than one time. Guests tick the ones they can make and you lock one in when you’re ready.

An invite link says it has ended.

Either the host called the night off, or the link is older than 30 days. Ask the host for a new one.

Your shelf

How does scanning work? Do you keep the photos?

Point the camera at the spines; NextGame reads them on your phone and matches them to games. The photos are never uploaded or kept. If a spine can’t be read, get closer, add light, or hold one box up on its own.

It found the wrong edition.

In the review step, tap the game and pick the edition. If the right edition isn’t listed, tell us the title and we’ll add it; scans will match it from then on.

Can I import my games from another site?

No. Scan your shelf, or search for a game and tap Save to shelf.

What are Saved games?

Games you don’t own yet but want to. They wait on Shelf, under Saved. For now, the bookmark on a game puts it straight on your shelf.

The Oracle

What does the Oracle use to pick a game?

Your shelf, how many seats the night has, your table’s tastes and how heavy you like the rules, and what you played recently. It won’t deal any of your table’s last five games, and it rests a game for three months when you turn off Deal it again sometime.

It dealt something that doesn’t fit.

Tap Draw again for a different game.

I don’t see the Oracle tab doing anything.

The Oracle is arriving in stages. If your tab says “coming in the next update”, tap Tell me when it’s ready and you’ll get one notification when it arrives.

Are my conversations private?

The Oracle isn’t switched on yet. When it is, your conversations are kept with your account until you delete them. See the privacy page.

Account

I didn’t get my sign-in code.

Codes come from admin@nextgame.now within a minute. Check spam, then tap Resend code. Sign in with Apple avoids email altogether.

How do I delete my account?

Settings, then Delete account. It takes effect straight away and can’t be undone. Everything is removed: your shelf, nights, plays and reviews.

Can I get a copy of my data?

Not from the app yet. Write to admin@nextgame.now and we’ll send you a copy of everything we hold about you.

Which phones work?

iPhone with iOS 26 or later. Guests can reply from any phone or computer. Android and iPad apps aren’t planned yet.